agario Casino & Sportsbook Service Notice

Legal and Jurisdiction Information

Service availability

We at agario offer our platform only in jurisdictions where online gaming and wagering are permitted under applicable local law. Our services are not available in jurisdictions where online wagering is prohibited or restricted. We do not target, market to, or knowingly accept users from jurisdictions where our services are illegal. Access to agario is subject to your own jurisdiction's laws and regulations. We recommend that all users verify the legal status of online gaming in their location before creating an account or depositing funds. Our platform is designed for users in supported regions, and we maintain geographic controls and compliance checks to prevent unauthorized access. If you are unsure whether agario is available in your jurisdiction, we encourage you to contact our legal team before proceeding. We reserve the right to restrict or terminate access to users in jurisdictions where we determine our services are not legally permissible. Our compliance team monitors regulatory changes and updates our service availability accordingly. Users who access agario from prohibited jurisdictions do so at their own risk, and we assume no liability for any legal consequences they may face. We do not claim to be licensed or regulated by any specific government or regulatory body in any jurisdiction.

Account eligibility

To create and maintain an account on agario, you must meet the eligibility requirements set by the laws of your jurisdiction. In most jurisdictions where we operate, users must be of legal age to enter into binding contracts and participate in gaming activities. We do not specify a fixed age requirement across all regions; instead, we defer to the applicable law of each user's jurisdiction. During account creation, you represent and warrant that you meet all eligibility requirements under your local law. We may request proof of age or identity at any time, and we reserve the right to suspend or terminate accounts that do not meet our eligibility criteria. Our verification process includes checks to confirm that account holders are not on sanctions lists or otherwise prohibited from using our platform. If you are unsure whether you meet the eligibility requirements in your jurisdiction, we recommend consulting local legal counsel before opening an account. We take eligibility seriously and enforce our policies consistently across all users. Accounts created by ineligible users will be suspended, and any funds may be subject to forfeiture or return depending on applicable law and our terms. We maintain detailed records of all account creations and verification activities for compliance and audit purposes. Users from Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions must verify their local eligibility before accessing agario.

Local-law responsibility

Users of agario are solely responsible for ensuring that their access to and use of our platform complies with the laws and regulations of their own jurisdiction. We provide our services on an as-is basis and do not provide legal advice regarding the legality of online gaming in any specific location. It is your responsibility to research and understand the gaming laws applicable to you before creating an account, depositing funds, or placing bets. Laws governing online gaming vary significantly by country, state, and region, and they change frequently. Some jurisdictions permit online gaming with certain restrictions; others prohibit it entirely. We cannot guarantee that our platform is legal in your location, and we assume no liability for any legal consequences you may face as a result of using agario. If you access agario from a jurisdiction where it is prohibited, you do so entirely at your own risk. We recommend that you consult with a local legal professional if you have any doubt about the legality of online gaming in your area. By using agario, you acknowledge that you have verified the legal status of online gaming in your jurisdiction and that you accept full responsibility for your compliance with local law. We reserve the right to terminate your account if we learn you are accessing agario from a prohibited jurisdiction. Your use of agario constitutes acceptance of these terms and your acknowledgment of local-law responsibility.

Data and privacy scope

We collect personal data from agario users for account creation, payment processing, and regulatory compliance. The data we collect includes your name, date of birth, email address, phone number, and payment information. For withdrawals above certain thresholds, we request identity verification documents such as a national ID, passport, or driver's license, and proof of address such as a utility bill or bank statement. This Know Your Customer (KYC) data is used to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We store this data securely and do not share it with third parties except as required by law or to process your transactions. Our privacy policy provides detailed information about how we collect, use, store, and protect your data. We use industry-standard encryption and security practices to protect your personal information. You have the right to request access to your data, correct inaccuracies, or request deletion in accordance with applicable data protection laws. If you have questions about how we handle your data, contact our privacy team through our support channels. We retain account data for compliance purposes even after you close your account, subject to applicable retention laws. Your data may be transferred across borders and stored on servers outside your country of residence, subject to contractual protections.

Contact for legal inquiries

If you have legal questions, compliance inquiries, or concerns about our operations, you can contact our legal team through multiple channels. Our primary contact method is email, and we aim to respond to legal inquiries within five business days. You can also reach our compliance team through our in-app support chat or by phone during our published support hours. For urgent legal matters, we maintain a dedicated escalation process. Our legal team handles disputes, account terminations, data requests, and regulatory inquiries. We maintain detailed records of all legal communications and disputes for audit and compliance purposes. If you believe agario has violated applicable law or your rights, we encourage you to contact us first so we can attempt to resolve the matter. If you are unable to resolve your concern through our internal process, you may have recourse through your local regulatory authorities or legal system. We comply with all applicable laws and regulations in the jurisdictions where we operate, and we take legal compliance seriously. Our about us page and terms and conditions provide additional information about our operations and commitment to fair dealing. We welcome inquiries and maintain transparent communication with users regarding legal and compliance matters.